
Maximilianstraße 26, Regensburg
Maximilianstraße 26, 93047 Regensburg, Germany
Office for Integration and Migration Regensburg | Appointments & Service
The search terms related to the Office for Integration and Migration Regensburg clearly show what users are primarily interested in: the office name itself, foreigner matters, opening hours, appointments, forms, and the specific accessibility at Maximilianstraße 26. At the same time, there is a second motive in the autocomplete queries, as search terms like reviews, photos, and images indicate that many people want to gain an impression of the service, the process, and the orientation on-site before visiting an authority. This page is designed precisely for that purpose: it organizes search intentions neatly, consolidates the most important contact and service information, and explains which topics the office in Regensburg actually covers. The office is the central municipal contact point for integration, migration, residence, and support, and the city consolidates several departments there that are important for the daily lives of many people in Regensburg. The official structure with foreigner matters, refugee and integration counseling, as well as welcoming culture and integration shows that not only applications are processed here, but a larger network of assistance, responsibilities, and counseling services converges. ([regensburg.de](https://www.regensburg.de/integration))
Foreigner Matters: Appointments, Opening Hours, and Forms
The Foreigners' Affairs Department is the central point for all citizens of the city of Regensburg without German citizenship when it comes to questions regarding entry and residence. The city explicitly describes it as a contact point for all topics related to residence in Germany. For practical purposes, it is especially important that the opening hours differ significantly from general office hours: on Mondays, Tuesdays, Thursdays, and Fridays, the department is open from 8:00 to 10:30 AM, and during this time window, registration matters as well as the collection of completed electronic residence titles are processed. For all other services, a prior appointment is necessary. The city provides an online appointment scheduling system and also refers to a digital form offering. Therefore, anyone coming with questions about residence permits, residence notifications, or other residence law matters should not plan their visit spontaneously but prepare it specifically. This saves time, avoids unnecessary follow-up questions, and makes the trip to the authority significantly more efficient. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-auslaenderangelegenheiten/einreise-und-aufenthalt/informationen-zu-einreise-und-aufenthalt/RNIZWQuZ3J1YnNuZWdlciRuZXRpZWhuZWdlbGVnbmFyZWRuZWFsc3Vh))
Especially helpful is the form center, as it has already systematically pre-sorted the typical applications. There you can find, among other things, applications for the issuance of a certificate of permanent residence or the permanent residence card, applications for the issuance of a travel document, an emergency travel document, or a replacement ID, as well as forms for temporary residence permits, tolerations, and settlement permits or permits for permanent residence-EU. Additionally, there are extension applications, employer confirmations, various residence notifications for British, EU, and EEA citizens and their family members, a declaration of marital cohabitation, a housing confirmation, and a power of attorney for the collection of a residence title. The obligation declaration is also provided as a separate service; for this, the city mentions an online service, an appointment booking, and a fee of 29.00 euros. This is particularly relevant for search intentions related to forms, appointment scheduling, and the foreigners' authority, as users are not only looking for opening hours but also concrete steps for their next visit to the authority. ([regensburg.de](https://www.regensburg.de/formulare))
Refugee and Integration Counseling for New Arrivals
The refugee and integration counseling of the city of Regensburg is aimed at all newly arrived individuals as well as residents of communal accommodations. The range of topics is broad and very practical: it ranges from asylum procedures and residence to health and health insurance, school, family, training, work, German and integration courses, housing search, living, applications, forms, financial benefits, laws and regulations in Germany, as well as leisure and sports offerings. Return to the home country and topics related to sexual orientation or LGBTQI are also explicitly mentioned. The fact that the counseling is free of charge and subject to confidentiality is a crucial point for many seekers of advice, as it creates security and builds trust. The city demonstrates that integration does not begin only with formal decisions but with orientation, reliability, and a first understandable explanation of the most important steps in daily life. Especially for people who are new to Regensburg, this combination of professional help and personal confidentiality makes a significant difference. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-fluechtlings-und-integrationsberatung-und-soziales-ehrenamtliches-engagement/fluechtlings-und-integrationsberatung))
In Regensburg, counseling takes place not only at one location but in several clearly named settings. The official page names the communal accommodations Dieselstraße and Weinweg for their residents, Maximilianstraße 26 for new arrivals, as well as the youth and family center Kontrast at Vilshofener Straße 14 and the youth and meeting center Guericke at Guerickestraße 79d for other target groups. Additionally, there is a telephone contact option at 0941 507-7799. Counseling takes place during general opening hours with prior appointment scheduling; these general times are Monday to Wednesday from 8:30 AM to 12:00 PM, Thursday from 8:30 AM to 1:00 PM and 3:00 PM to 5:30 PM, and Friday from 8:30 AM to 12:00 PM. Therefore, anyone looking for a reliable counseling offer will find here not a rigid counter model but a network of locations, responsibilities, and appointment pathways. This is practical because not every case is the same, and different life situations make different counseling locations sensible. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-fluechtlings-und-integrationsberatung-und-soziales-ehrenamtliches-engagement/fluechtlings-und-integrationsberatung))
Welcoming Culture, Sponsorships, and Volunteer Engagement
The Department of Welcoming Culture and Integration works not only on individual applications but on the larger framework conditions of integration in Regensburg. The integration concept of the city of Regensburg is intended to guide actions and decisions regarding integration and migration, according to the city. It was developed in a broad participatory process involving administration, professional public, and civil society. The official documentation mentions a steering committee with the mayor, the Office for Integration and Migration, and external support, more than 30 city departments that have been working on the concept since July 2021, as well as group interviews, expert contributions, and a first draft for an integration guiding principle. Furthermore, the city reports on a multi-stage participation process with around 100 people from administration, external organizations, politics, and civil society, as well as annual status reports on the 67 measures of the concept. This is important for municipal practice because it shows that integration does not happen by chance or on the side but is strategically developed, documented, and reviewed. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-willkommenskultur-und-integration/integrationskonzept-der-stadt-regensburg-ikr))
A particularly visible example of this work is the sponsorships for refugees. The city describes the project as integration through contacts: volunteer sponsors support people with a history of flight and migration in many life situations, such as learning German, attending authority appointments, or participating in joint leisure activities. The city's communication also makes it clear how strong this volunteer engagement has grown. In 2025, the sponsorship project and the volunteer interpreter pool celebrated their tenth anniversary; the city reported having already 400 sponsorships and emphasized the great willingness to help in Regensburg. Such projects make the difference between an abstract welcoming culture and genuine support in everyday life. They create social bridges, relieve professional structures, and provide new citizens with easier access to the city, language, and social contacts. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/db-1-direktorialbereich/presse-und-oeffentlichkeitsarbeit/presseservice/aktuelle-pressemitteilungen/559551/603179/einsatz-fuer-integration-gewuerdigt.html?utm_source=openai))
Volunteer Interpreter Pool and Multilingual Support
The volunteer interpreter pool is one of the most practical tools of the Office for Integration and Migration. Through it, departments of the city of Regensburg, other local authorities, welfare associations, clubs, and other organizations from the social and health sector can request support for language barriers. This is particularly important in situations involving health, youth assistance, authority contacts, or social issues, whenever a misunderstanding can quickly have far-reaching consequences. The city also points out that it has been managing this pool since 2015 and that it now works with a large number of active volunteers. In the anniversary report for 2025, it was mentioned that there were 247 active volunteers from 50 countries of origin speaking 55 languages; in 2024, 3,171 assignments were facilitated. These figures clearly show that the interpreter pool is not a marginal offer but a central tool of municipal integration work. It makes visible that Regensburg does not only identify language barriers but also addresses them organizationally and long-term. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-willkommenskultur-und-integration/ehrenamtlicher-dolmetscherpool))
To complement digitally, there is the Integreat app, which the city also oversees editorially. Regensburg reports that the platform is available in 16 different languages, can be used free of charge, and provides content on German courses, job opportunities, health care, regional counseling services, and living together in Germany. According to the city's report, the platform in Regensburg receives at least 84,500 accesses annually. For users, this is valuable because they can obtain basic information before a personal appointment, orient themselves in their language, and prepare for central topics such as daily life, work, or counseling. In conjunction with the interpreter pool, this creates a very practical system: digital initial information on one side, personal language mediation on the other. For many new arrivals, this combination makes a real difference when settling in the city. ([regensburg.de](https://www.regensburg.de/regensburg-507/kurz-knapp/9-jahre-integreat-app))
Directions to Maximilianstraße 26 and Practical Tips
The main address of the office is Maximilianstraße 26, 93047 Regensburg. The city names the stops Hbf/Albertstraße, Dachauplatz, and Ernst-Reuter-Platz for directions. Thus, the office is well connected, making it easily accessible by public transport without complicated navigation. The office is also clearly established in terms of postal communication: the official mailing address is P.O. Box 11 06 43, 93019 Regensburg. If you inquire by phone, you can reach the office during general opening hours from 8:30 AM to 12:00 PM at the number 0941 507-1772; for the Foreigners' Affairs Department, there are additionally the numbers 0941 507-2777 and 0941 507-2779. These clearly named contact details are important because the city consciously distinguishes between the general office, the specialized departments, and the individual types of inquiries. For people who need to plan before an appointment, this provides clear guidance. ([regensburg.de](https://www.regensburg.de/integration))
For visitors, it is also crucial that not every inquiry follows the same path. The Foreigners' Affairs Department has tight service hours for specific processes, while other services require a prior appointment. The refugee and integration counseling also works with appointment scheduling but offers several counseling locations so that people can be supported sensibly according to their situation and place of residence. Therefore, anyone who wants to prepare well should check the appropriate department, the correct forms, and the specific contact route before visiting. The city has coordinated a form center, an online appointment scheduling system, and the individual specialized pages so that the most important steps are already visible online. For search intentions related to opening hours, appointments, address, and forms, this clear structure is the decisive advantage. Especially in an authority that is in high demand, good preparation and clear responsibilities reduce waiting times, follow-up questions, and unnecessary trips. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-auslaenderangelegenheiten/einreise-und-aufenthalt/informationen-zu-einreise-und-aufenthalt/RNIZWQuZ3J1YnNuZWdlciRuZXRpZWhuZWdlbGVnbmFyZWRuZWFsc3Vh))
Integration Concept, Digital Services, and Municipal Context
The Office for Integration and Migration should not be viewed in isolation but as part of a broad municipal structure. The page on municipal integration offers bundles numerous components: welcoming culture and integration, foreigner matters, refugee and integration counseling, integration guides, sponsorships, housing for refugees, the integration advisory board, the Integreat app, MiMi, and other offerings. This clarifies that Regensburg understands integration as a cross-sectional task that connects administration, volunteer work, counseling, digital information, and political participation. For those affected, this bundling is particularly helpful because they do not have to search at a single location but can find various forms of assistance in a comprehensible place. Those who are new to the city or are dealing with questions related to residence, language, housing, or social participation thus receive a coherent picture instead of scattered individual information. ([regensburg.de](https://www.regensburg.de/leben/zuwanderung-u-integration/staedtische-integrationsangebote))
Additionally, there is the strategic level of the integration concept. The city emphasizes that the IKR should guide actions and decisions regarding migration and integration and that annual status reports are to be submitted for this purpose. The status report for 2025 refers to the fact that the Office for Integration and Migration provides multilingual and low-threshold information and has formed an internal working group for this purpose. This is crucial for a city like Regensburg: an office that not only manages but also makes information accessible, takes different target groups seriously, and continuously improves its communication. Together with the offerings from counseling, interpreter pool, sponsorships, and digital information systems, a municipal ecosystem is created that aims to facilitate arrival, residence, and participation. For search queries related to integration, migration, welcoming culture, and practical support, this is a strong, credible profile. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-willkommenskultur-und-integration/integrationskonzept-der-stadt-regensburg-ikr))
Sources:
- City of Regensburg - Office for Integration and Migration
- City of Regensburg - Department of Foreigners' Affairs
- City of Regensburg - Refugee and Integration Counseling
- City of Regensburg - Volunteer Interpreter Pool
- City of Regensburg - Integration Concept of the City of Regensburg (IKR)
- City of Regensburg - Municipal Integration Offers
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Office for Integration and Migration Regensburg | Appointments & Service
The search terms related to the Office for Integration and Migration Regensburg clearly show what users are primarily interested in: the office name itself, foreigner matters, opening hours, appointments, forms, and the specific accessibility at Maximilianstraße 26. At the same time, there is a second motive in the autocomplete queries, as search terms like reviews, photos, and images indicate that many people want to gain an impression of the service, the process, and the orientation on-site before visiting an authority. This page is designed precisely for that purpose: it organizes search intentions neatly, consolidates the most important contact and service information, and explains which topics the office in Regensburg actually covers. The office is the central municipal contact point for integration, migration, residence, and support, and the city consolidates several departments there that are important for the daily lives of many people in Regensburg. The official structure with foreigner matters, refugee and integration counseling, as well as welcoming culture and integration shows that not only applications are processed here, but a larger network of assistance, responsibilities, and counseling services converges. ([regensburg.de](https://www.regensburg.de/integration))
Foreigner Matters: Appointments, Opening Hours, and Forms
The Foreigners' Affairs Department is the central point for all citizens of the city of Regensburg without German citizenship when it comes to questions regarding entry and residence. The city explicitly describes it as a contact point for all topics related to residence in Germany. For practical purposes, it is especially important that the opening hours differ significantly from general office hours: on Mondays, Tuesdays, Thursdays, and Fridays, the department is open from 8:00 to 10:30 AM, and during this time window, registration matters as well as the collection of completed electronic residence titles are processed. For all other services, a prior appointment is necessary. The city provides an online appointment scheduling system and also refers to a digital form offering. Therefore, anyone coming with questions about residence permits, residence notifications, or other residence law matters should not plan their visit spontaneously but prepare it specifically. This saves time, avoids unnecessary follow-up questions, and makes the trip to the authority significantly more efficient. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-auslaenderangelegenheiten/einreise-und-aufenthalt/informationen-zu-einreise-und-aufenthalt/RNIZWQuZ3J1YnNuZWdlciRuZXRpZWhuZWdlbGVnbmFyZWRuZWFsc3Vh))
Especially helpful is the form center, as it has already systematically pre-sorted the typical applications. There you can find, among other things, applications for the issuance of a certificate of permanent residence or the permanent residence card, applications for the issuance of a travel document, an emergency travel document, or a replacement ID, as well as forms for temporary residence permits, tolerations, and settlement permits or permits for permanent residence-EU. Additionally, there are extension applications, employer confirmations, various residence notifications for British, EU, and EEA citizens and their family members, a declaration of marital cohabitation, a housing confirmation, and a power of attorney for the collection of a residence title. The obligation declaration is also provided as a separate service; for this, the city mentions an online service, an appointment booking, and a fee of 29.00 euros. This is particularly relevant for search intentions related to forms, appointment scheduling, and the foreigners' authority, as users are not only looking for opening hours but also concrete steps for their next visit to the authority. ([regensburg.de](https://www.regensburg.de/formulare))
Refugee and Integration Counseling for New Arrivals
The refugee and integration counseling of the city of Regensburg is aimed at all newly arrived individuals as well as residents of communal accommodations. The range of topics is broad and very practical: it ranges from asylum procedures and residence to health and health insurance, school, family, training, work, German and integration courses, housing search, living, applications, forms, financial benefits, laws and regulations in Germany, as well as leisure and sports offerings. Return to the home country and topics related to sexual orientation or LGBTQI are also explicitly mentioned. The fact that the counseling is free of charge and subject to confidentiality is a crucial point for many seekers of advice, as it creates security and builds trust. The city demonstrates that integration does not begin only with formal decisions but with orientation, reliability, and a first understandable explanation of the most important steps in daily life. Especially for people who are new to Regensburg, this combination of professional help and personal confidentiality makes a significant difference. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-fluechtlings-und-integrationsberatung-und-soziales-ehrenamtliches-engagement/fluechtlings-und-integrationsberatung))
In Regensburg, counseling takes place not only at one location but in several clearly named settings. The official page names the communal accommodations Dieselstraße and Weinweg for their residents, Maximilianstraße 26 for new arrivals, as well as the youth and family center Kontrast at Vilshofener Straße 14 and the youth and meeting center Guericke at Guerickestraße 79d for other target groups. Additionally, there is a telephone contact option at 0941 507-7799. Counseling takes place during general opening hours with prior appointment scheduling; these general times are Monday to Wednesday from 8:30 AM to 12:00 PM, Thursday from 8:30 AM to 1:00 PM and 3:00 PM to 5:30 PM, and Friday from 8:30 AM to 12:00 PM. Therefore, anyone looking for a reliable counseling offer will find here not a rigid counter model but a network of locations, responsibilities, and appointment pathways. This is practical because not every case is the same, and different life situations make different counseling locations sensible. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-fluechtlings-und-integrationsberatung-und-soziales-ehrenamtliches-engagement/fluechtlings-und-integrationsberatung))
Welcoming Culture, Sponsorships, and Volunteer Engagement
The Department of Welcoming Culture and Integration works not only on individual applications but on the larger framework conditions of integration in Regensburg. The integration concept of the city of Regensburg is intended to guide actions and decisions regarding integration and migration, according to the city. It was developed in a broad participatory process involving administration, professional public, and civil society. The official documentation mentions a steering committee with the mayor, the Office for Integration and Migration, and external support, more than 30 city departments that have been working on the concept since July 2021, as well as group interviews, expert contributions, and a first draft for an integration guiding principle. Furthermore, the city reports on a multi-stage participation process with around 100 people from administration, external organizations, politics, and civil society, as well as annual status reports on the 67 measures of the concept. This is important for municipal practice because it shows that integration does not happen by chance or on the side but is strategically developed, documented, and reviewed. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-willkommenskultur-und-integration/integrationskonzept-der-stadt-regensburg-ikr))
A particularly visible example of this work is the sponsorships for refugees. The city describes the project as integration through contacts: volunteer sponsors support people with a history of flight and migration in many life situations, such as learning German, attending authority appointments, or participating in joint leisure activities. The city's communication also makes it clear how strong this volunteer engagement has grown. In 2025, the sponsorship project and the volunteer interpreter pool celebrated their tenth anniversary; the city reported having already 400 sponsorships and emphasized the great willingness to help in Regensburg. Such projects make the difference between an abstract welcoming culture and genuine support in everyday life. They create social bridges, relieve professional structures, and provide new citizens with easier access to the city, language, and social contacts. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/db-1-direktorialbereich/presse-und-oeffentlichkeitsarbeit/presseservice/aktuelle-pressemitteilungen/559551/603179/einsatz-fuer-integration-gewuerdigt.html?utm_source=openai))
Volunteer Interpreter Pool and Multilingual Support
The volunteer interpreter pool is one of the most practical tools of the Office for Integration and Migration. Through it, departments of the city of Regensburg, other local authorities, welfare associations, clubs, and other organizations from the social and health sector can request support for language barriers. This is particularly important in situations involving health, youth assistance, authority contacts, or social issues, whenever a misunderstanding can quickly have far-reaching consequences. The city also points out that it has been managing this pool since 2015 and that it now works with a large number of active volunteers. In the anniversary report for 2025, it was mentioned that there were 247 active volunteers from 50 countries of origin speaking 55 languages; in 2024, 3,171 assignments were facilitated. These figures clearly show that the interpreter pool is not a marginal offer but a central tool of municipal integration work. It makes visible that Regensburg does not only identify language barriers but also addresses them organizationally and long-term. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-willkommenskultur-und-integration/ehrenamtlicher-dolmetscherpool))
To complement digitally, there is the Integreat app, which the city also oversees editorially. Regensburg reports that the platform is available in 16 different languages, can be used free of charge, and provides content on German courses, job opportunities, health care, regional counseling services, and living together in Germany. According to the city's report, the platform in Regensburg receives at least 84,500 accesses annually. For users, this is valuable because they can obtain basic information before a personal appointment, orient themselves in their language, and prepare for central topics such as daily life, work, or counseling. In conjunction with the interpreter pool, this creates a very practical system: digital initial information on one side, personal language mediation on the other. For many new arrivals, this combination makes a real difference when settling in the city. ([regensburg.de](https://www.regensburg.de/regensburg-507/kurz-knapp/9-jahre-integreat-app))
Directions to Maximilianstraße 26 and Practical Tips
The main address of the office is Maximilianstraße 26, 93047 Regensburg. The city names the stops Hbf/Albertstraße, Dachauplatz, and Ernst-Reuter-Platz for directions. Thus, the office is well connected, making it easily accessible by public transport without complicated navigation. The office is also clearly established in terms of postal communication: the official mailing address is P.O. Box 11 06 43, 93019 Regensburg. If you inquire by phone, you can reach the office during general opening hours from 8:30 AM to 12:00 PM at the number 0941 507-1772; for the Foreigners' Affairs Department, there are additionally the numbers 0941 507-2777 and 0941 507-2779. These clearly named contact details are important because the city consciously distinguishes between the general office, the specialized departments, and the individual types of inquiries. For people who need to plan before an appointment, this provides clear guidance. ([regensburg.de](https://www.regensburg.de/integration))
For visitors, it is also crucial that not every inquiry follows the same path. The Foreigners' Affairs Department has tight service hours for specific processes, while other services require a prior appointment. The refugee and integration counseling also works with appointment scheduling but offers several counseling locations so that people can be supported sensibly according to their situation and place of residence. Therefore, anyone who wants to prepare well should check the appropriate department, the correct forms, and the specific contact route before visiting. The city has coordinated a form center, an online appointment scheduling system, and the individual specialized pages so that the most important steps are already visible online. For search intentions related to opening hours, appointments, address, and forms, this clear structure is the decisive advantage. Especially in an authority that is in high demand, good preparation and clear responsibilities reduce waiting times, follow-up questions, and unnecessary trips. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-auslaenderangelegenheiten/einreise-und-aufenthalt/informationen-zu-einreise-und-aufenthalt/RNIZWQuZ3J1YnNuZWdlciRuZXRpZWhuZWdlbGVnbmFyZWRuZWFsc3Vh))
Integration Concept, Digital Services, and Municipal Context
The Office for Integration and Migration should not be viewed in isolation but as part of a broad municipal structure. The page on municipal integration offers bundles numerous components: welcoming culture and integration, foreigner matters, refugee and integration counseling, integration guides, sponsorships, housing for refugees, the integration advisory board, the Integreat app, MiMi, and other offerings. This clarifies that Regensburg understands integration as a cross-sectional task that connects administration, volunteer work, counseling, digital information, and political participation. For those affected, this bundling is particularly helpful because they do not have to search at a single location but can find various forms of assistance in a comprehensible place. Those who are new to the city or are dealing with questions related to residence, language, housing, or social participation thus receive a coherent picture instead of scattered individual information. ([regensburg.de](https://www.regensburg.de/leben/zuwanderung-u-integration/staedtische-integrationsangebote))
Additionally, there is the strategic level of the integration concept. The city emphasizes that the IKR should guide actions and decisions regarding migration and integration and that annual status reports are to be submitted for this purpose. The status report for 2025 refers to the fact that the Office for Integration and Migration provides multilingual and low-threshold information and has formed an internal working group for this purpose. This is crucial for a city like Regensburg: an office that not only manages but also makes information accessible, takes different target groups seriously, and continuously improves its communication. Together with the offerings from counseling, interpreter pool, sponsorships, and digital information systems, a municipal ecosystem is created that aims to facilitate arrival, residence, and participation. For search queries related to integration, migration, welcoming culture, and practical support, this is a strong, credible profile. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-willkommenskultur-und-integration/integrationskonzept-der-stadt-regensburg-ikr))
Sources:
- City of Regensburg - Office for Integration and Migration
- City of Regensburg - Department of Foreigners' Affairs
- City of Regensburg - Refugee and Integration Counseling
- City of Regensburg - Volunteer Interpreter Pool
- City of Regensburg - Integration Concept of the City of Regensburg (IKR)
- City of Regensburg - Municipal Integration Offers
Office for Integration and Migration Regensburg | Appointments & Service
The search terms related to the Office for Integration and Migration Regensburg clearly show what users are primarily interested in: the office name itself, foreigner matters, opening hours, appointments, forms, and the specific accessibility at Maximilianstraße 26. At the same time, there is a second motive in the autocomplete queries, as search terms like reviews, photos, and images indicate that many people want to gain an impression of the service, the process, and the orientation on-site before visiting an authority. This page is designed precisely for that purpose: it organizes search intentions neatly, consolidates the most important contact and service information, and explains which topics the office in Regensburg actually covers. The office is the central municipal contact point for integration, migration, residence, and support, and the city consolidates several departments there that are important for the daily lives of many people in Regensburg. The official structure with foreigner matters, refugee and integration counseling, as well as welcoming culture and integration shows that not only applications are processed here, but a larger network of assistance, responsibilities, and counseling services converges. ([regensburg.de](https://www.regensburg.de/integration))
Foreigner Matters: Appointments, Opening Hours, and Forms
The Foreigners' Affairs Department is the central point for all citizens of the city of Regensburg without German citizenship when it comes to questions regarding entry and residence. The city explicitly describes it as a contact point for all topics related to residence in Germany. For practical purposes, it is especially important that the opening hours differ significantly from general office hours: on Mondays, Tuesdays, Thursdays, and Fridays, the department is open from 8:00 to 10:30 AM, and during this time window, registration matters as well as the collection of completed electronic residence titles are processed. For all other services, a prior appointment is necessary. The city provides an online appointment scheduling system and also refers to a digital form offering. Therefore, anyone coming with questions about residence permits, residence notifications, or other residence law matters should not plan their visit spontaneously but prepare it specifically. This saves time, avoids unnecessary follow-up questions, and makes the trip to the authority significantly more efficient. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-auslaenderangelegenheiten/einreise-und-aufenthalt/informationen-zu-einreise-und-aufenthalt/RNIZWQuZ3J1YnNuZWdlciRuZXRpZWhuZWdlbGVnbmFyZWRuZWFsc3Vh))
Especially helpful is the form center, as it has already systematically pre-sorted the typical applications. There you can find, among other things, applications for the issuance of a certificate of permanent residence or the permanent residence card, applications for the issuance of a travel document, an emergency travel document, or a replacement ID, as well as forms for temporary residence permits, tolerations, and settlement permits or permits for permanent residence-EU. Additionally, there are extension applications, employer confirmations, various residence notifications for British, EU, and EEA citizens and their family members, a declaration of marital cohabitation, a housing confirmation, and a power of attorney for the collection of a residence title. The obligation declaration is also provided as a separate service; for this, the city mentions an online service, an appointment booking, and a fee of 29.00 euros. This is particularly relevant for search intentions related to forms, appointment scheduling, and the foreigners' authority, as users are not only looking for opening hours but also concrete steps for their next visit to the authority. ([regensburg.de](https://www.regensburg.de/formulare))
Refugee and Integration Counseling for New Arrivals
The refugee and integration counseling of the city of Regensburg is aimed at all newly arrived individuals as well as residents of communal accommodations. The range of topics is broad and very practical: it ranges from asylum procedures and residence to health and health insurance, school, family, training, work, German and integration courses, housing search, living, applications, forms, financial benefits, laws and regulations in Germany, as well as leisure and sports offerings. Return to the home country and topics related to sexual orientation or LGBTQI are also explicitly mentioned. The fact that the counseling is free of charge and subject to confidentiality is a crucial point for many seekers of advice, as it creates security and builds trust. The city demonstrates that integration does not begin only with formal decisions but with orientation, reliability, and a first understandable explanation of the most important steps in daily life. Especially for people who are new to Regensburg, this combination of professional help and personal confidentiality makes a significant difference. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-fluechtlings-und-integrationsberatung-und-soziales-ehrenamtliches-engagement/fluechtlings-und-integrationsberatung))
In Regensburg, counseling takes place not only at one location but in several clearly named settings. The official page names the communal accommodations Dieselstraße and Weinweg for their residents, Maximilianstraße 26 for new arrivals, as well as the youth and family center Kontrast at Vilshofener Straße 14 and the youth and meeting center Guericke at Guerickestraße 79d for other target groups. Additionally, there is a telephone contact option at 0941 507-7799. Counseling takes place during general opening hours with prior appointment scheduling; these general times are Monday to Wednesday from 8:30 AM to 12:00 PM, Thursday from 8:30 AM to 1:00 PM and 3:00 PM to 5:30 PM, and Friday from 8:30 AM to 12:00 PM. Therefore, anyone looking for a reliable counseling offer will find here not a rigid counter model but a network of locations, responsibilities, and appointment pathways. This is practical because not every case is the same, and different life situations make different counseling locations sensible. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-fluechtlings-und-integrationsberatung-und-soziales-ehrenamtliches-engagement/fluechtlings-und-integrationsberatung))
Welcoming Culture, Sponsorships, and Volunteer Engagement
The Department of Welcoming Culture and Integration works not only on individual applications but on the larger framework conditions of integration in Regensburg. The integration concept of the city of Regensburg is intended to guide actions and decisions regarding integration and migration, according to the city. It was developed in a broad participatory process involving administration, professional public, and civil society. The official documentation mentions a steering committee with the mayor, the Office for Integration and Migration, and external support, more than 30 city departments that have been working on the concept since July 2021, as well as group interviews, expert contributions, and a first draft for an integration guiding principle. Furthermore, the city reports on a multi-stage participation process with around 100 people from administration, external organizations, politics, and civil society, as well as annual status reports on the 67 measures of the concept. This is important for municipal practice because it shows that integration does not happen by chance or on the side but is strategically developed, documented, and reviewed. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-willkommenskultur-und-integration/integrationskonzept-der-stadt-regensburg-ikr))
A particularly visible example of this work is the sponsorships for refugees. The city describes the project as integration through contacts: volunteer sponsors support people with a history of flight and migration in many life situations, such as learning German, attending authority appointments, or participating in joint leisure activities. The city's communication also makes it clear how strong this volunteer engagement has grown. In 2025, the sponsorship project and the volunteer interpreter pool celebrated their tenth anniversary; the city reported having already 400 sponsorships and emphasized the great willingness to help in Regensburg. Such projects make the difference between an abstract welcoming culture and genuine support in everyday life. They create social bridges, relieve professional structures, and provide new citizens with easier access to the city, language, and social contacts. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/db-1-direktorialbereich/presse-und-oeffentlichkeitsarbeit/presseservice/aktuelle-pressemitteilungen/559551/603179/einsatz-fuer-integration-gewuerdigt.html?utm_source=openai))
Volunteer Interpreter Pool and Multilingual Support
The volunteer interpreter pool is one of the most practical tools of the Office for Integration and Migration. Through it, departments of the city of Regensburg, other local authorities, welfare associations, clubs, and other organizations from the social and health sector can request support for language barriers. This is particularly important in situations involving health, youth assistance, authority contacts, or social issues, whenever a misunderstanding can quickly have far-reaching consequences. The city also points out that it has been managing this pool since 2015 and that it now works with a large number of active volunteers. In the anniversary report for 2025, it was mentioned that there were 247 active volunteers from 50 countries of origin speaking 55 languages; in 2024, 3,171 assignments were facilitated. These figures clearly show that the interpreter pool is not a marginal offer but a central tool of municipal integration work. It makes visible that Regensburg does not only identify language barriers but also addresses them organizationally and long-term. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-willkommenskultur-und-integration/ehrenamtlicher-dolmetscherpool))
To complement digitally, there is the Integreat app, which the city also oversees editorially. Regensburg reports that the platform is available in 16 different languages, can be used free of charge, and provides content on German courses, job opportunities, health care, regional counseling services, and living together in Germany. According to the city's report, the platform in Regensburg receives at least 84,500 accesses annually. For users, this is valuable because they can obtain basic information before a personal appointment, orient themselves in their language, and prepare for central topics such as daily life, work, or counseling. In conjunction with the interpreter pool, this creates a very practical system: digital initial information on one side, personal language mediation on the other. For many new arrivals, this combination makes a real difference when settling in the city. ([regensburg.de](https://www.regensburg.de/regensburg-507/kurz-knapp/9-jahre-integreat-app))
Directions to Maximilianstraße 26 and Practical Tips
The main address of the office is Maximilianstraße 26, 93047 Regensburg. The city names the stops Hbf/Albertstraße, Dachauplatz, and Ernst-Reuter-Platz for directions. Thus, the office is well connected, making it easily accessible by public transport without complicated navigation. The office is also clearly established in terms of postal communication: the official mailing address is P.O. Box 11 06 43, 93019 Regensburg. If you inquire by phone, you can reach the office during general opening hours from 8:30 AM to 12:00 PM at the number 0941 507-1772; for the Foreigners' Affairs Department, there are additionally the numbers 0941 507-2777 and 0941 507-2779. These clearly named contact details are important because the city consciously distinguishes between the general office, the specialized departments, and the individual types of inquiries. For people who need to plan before an appointment, this provides clear guidance. ([regensburg.de](https://www.regensburg.de/integration))
For visitors, it is also crucial that not every inquiry follows the same path. The Foreigners' Affairs Department has tight service hours for specific processes, while other services require a prior appointment. The refugee and integration counseling also works with appointment scheduling but offers several counseling locations so that people can be supported sensibly according to their situation and place of residence. Therefore, anyone who wants to prepare well should check the appropriate department, the correct forms, and the specific contact route before visiting. The city has coordinated a form center, an online appointment scheduling system, and the individual specialized pages so that the most important steps are already visible online. For search intentions related to opening hours, appointments, address, and forms, this clear structure is the decisive advantage. Especially in an authority that is in high demand, good preparation and clear responsibilities reduce waiting times, follow-up questions, and unnecessary trips. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-auslaenderangelegenheiten/einreise-und-aufenthalt/informationen-zu-einreise-und-aufenthalt/RNIZWQuZ3J1YnNuZWdlciRuZXRpZWhuZWdlbGVnbmFyZWRuZWFsc3Vh))
Integration Concept, Digital Services, and Municipal Context
The Office for Integration and Migration should not be viewed in isolation but as part of a broad municipal structure. The page on municipal integration offers bundles numerous components: welcoming culture and integration, foreigner matters, refugee and integration counseling, integration guides, sponsorships, housing for refugees, the integration advisory board, the Integreat app, MiMi, and other offerings. This clarifies that Regensburg understands integration as a cross-sectional task that connects administration, volunteer work, counseling, digital information, and political participation. For those affected, this bundling is particularly helpful because they do not have to search at a single location but can find various forms of assistance in a comprehensible place. Those who are new to the city or are dealing with questions related to residence, language, housing, or social participation thus receive a coherent picture instead of scattered individual information. ([regensburg.de](https://www.regensburg.de/leben/zuwanderung-u-integration/staedtische-integrationsangebote))
Additionally, there is the strategic level of the integration concept. The city emphasizes that the IKR should guide actions and decisions regarding migration and integration and that annual status reports are to be submitted for this purpose. The status report for 2025 refers to the fact that the Office for Integration and Migration provides multilingual and low-threshold information and has formed an internal working group for this purpose. This is crucial for a city like Regensburg: an office that not only manages but also makes information accessible, takes different target groups seriously, and continuously improves its communication. Together with the offerings from counseling, interpreter pool, sponsorships, and digital information systems, a municipal ecosystem is created that aims to facilitate arrival, residence, and participation. For search queries related to integration, migration, welcoming culture, and practical support, this is a strong, credible profile. ([regensburg.de](https://www.regensburg.de/rathaus/aemteruebersicht/direktorium-1/amt-fuer-integration-und-migration/abteilung-willkommenskultur-und-integration/integrationskonzept-der-stadt-regensburg-ikr))
Sources:
- City of Regensburg - Office for Integration and Migration
- City of Regensburg - Department of Foreigners' Affairs
- City of Regensburg - Refugee and Integration Counseling
- City of Regensburg - Volunteer Interpreter Pool
- City of Regensburg - Integration Concept of the City of Regensburg (IKR)
- City of Regensburg - Municipal Integration Offers
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Reviews
heda h
24. September 2024
We were in the office of Markus Heuber. His information was really high regarding the steps and helped us a lot. Great worker. Best Regards
Kabinraj Palanisamy
5. August 2023
Happy with the service provided.
Yuerui He
27. February 2026
The staff are all very friendly and helpful, but the structure and system here are really poorly organized. This immigration office is terrible. You don't need an appointment for a simple registration or change of address – which in practice means you have to waste an enormous amount of time. No matter when you come, the wait is always over two hours. It's incredibly frustrating. Either more counters should be opened and additional staff hired, or more locations should offer these services – alternatively, a functioning appointment system should be implemented. Foreigners also pay high taxes, but the effort and difficulty involved in dealing with these kinds of government offices is significantly greater compared to German citizens. It's simply incomprehensible.
Susan Malajori
19. September 2025
All respect to the people at the office. Yesterday afternoon, the woman with the curly hair was still having fun. I think she worked without a break. I got everything I needed, even a little cow. The man was nice too. I'll definitely come back to those people.
Alla
21. March 2025
I will leave my review in Ukrainian 😊 Thank you to the specialist Alexander Hummel for the qualified reception. The documents were processed quickly, the questions asked were answered. Very grateful for the help and support in a difficult time. // Thank you to Alexander Hummel for the qualified reception. The documents were processed quickly, we received answers to our questions. We are very grateful for the help and support in a difficult time.
