Tourist Information Regensburg | Opening Hours & Services

Those looking for the Tourist Information Regensburg usually want to quickly know when the contact point is open, what services are available on-site, and how to best plan a visit to the old town. This is exactly what the Tourist Info at Rathausplatz 4 is designed for: it serves as a central information point, ticket sales, orientation point, and practical starting point for a visit to Regensburg. Located in close proximity to the Old Town Hall, it combines service with a historical setting that is typical for the city. The Tourist Information is particularly practical for guests who are not just looking for an address but need a reliable first point of contact for city tours, brochures, maps, and specific tips. Those searching online for opening hours, photos, or services will find the most important information bundled in one place. The official website also makes it clear that the Tourist Information not only informs about Regensburg but also makes many offers directly bookable, thereby significantly easing the start of the stay. ([tourismus.regensburg.de](https://tourismus.regensburg.de/service-kontakt-tourist-info/service-in-der-tourist-info))

Opening Hours, Address, and Accessibility

The Tourist Information Regensburg is located at Rathausplatz 4 in 93047 Regensburg. According to the official July 2026 plan, it is open Monday to Saturday from 9:30 AM to 6 PM, and on Sundays and public holidays from 9:30 AM to 4 PM. The team can be reached by phone Monday to Friday from 9:30 AM to 5 PM, and on Saturdays and Sundays from 9:30 AM to 2 PM. Special hours are set for the holidays from December 24 to December 26 and on December 31: on-site from 9:30 AM to 2:30 PM, by phone from 10 AM to 2 PM. The official contact address is tourismus@regensburg.de, and the phone number is 0941 5074410. So, anyone looking for a reliable point of contact in the city center will find current information and direct accessibility in a central location. ([tourismus.regensburg.de](https://tourismus.regensburg.de/service-kontakt-tourist-info))

This combination of central location and clear opening hours is particularly practical for travelers. One can quickly clarify questions, obtain tickets, or get information about current tours before the city tour without having to take long walks. This is especially helpful when coming from the train station, parking lot, or a hotel in the old town and wanting to make efficient use of the day. The Tourist Information is not only a counter for general information but also the place where many classic city tours start. In practice, this means that those who want to discover Regensburg spontaneously can orient themselves here in advance and directly engage in the appropriate offer. This is a real plus for anyone who wants to make their stay flexible yet well-prepared. ([tourismus.regensburg.de](https://tourismus.regensburg.de/fileadmin/user_upload/00_Service_TouristInfo/Fuehrungs-_und_Oeffnungszeiten.pdf))

Service, Tickets, and On-Site Consultation

The service of the Tourist Information Regensburg is deliberately broad. The official site mentions competent advice, city tours, a central room booking service, free Wi-Fi, souvenirs and Regensburg literature, vouchers for every occasion, tickets for events, city tours, boat trips, as well as public transport and lockers with free charging options for e-bike batteries and mobile phones. This shows that the Tourist Information is much more than just a desk for directions. It is a practical all-round service point for guests who want to bundle information, mobility, and bookings in one place. Especially in a city with many historical destinations, tours, and leisure activities, this is a great advantage as it saves time and helps structure the stay. ([tourismus.regensburg.de](https://tourismus.regensburg.de/service-kontakt-tourist-info/service-in-der-tourist-info))

When it comes to tickets, the Tourist Information also plays a central role. According to the official tour and opening hours plan, tickets for classic city tours are available online or at the Tourist Information, as well as for various thematic tours. Additionally, tickets for city tours and other offers, including tourist mobility and leisure products, are sold at the Tourist Info. Those who prefer to decide on-site can get advice and then book directly. This is particularly practical for guests who want to react spontaneously or choose the right tour only after a personal recommendation. The combination of advice and direct ticket access makes the location equally attractive for first-time visitors and returnees. ([tourismus.regensburg.de](https://tourismus.regensburg.de/fileadmin/user_upload/00_Service_TouristInfo/Fuehrungs-_und_Oeffnungszeiten.pdf))

Additionally, there is the classic souvenir and gift aspect. The official service page mentions, among other things, Regensburg literature, vouchers, and various souvenirs such as Regensburg mugs, bags, local wine, tea, and snack items. For many guests, this is not a minor detail but a nice conclusion to the visit. Those who want to take something practical with them will find regional products and small mementos here. At the same time, the main function remains clear: advice, orientation, and booking. This connection of tourist added value and local identity makes the Tourist Information Regensburg so suitable for starting a city visit. One does not only leave with information but often also with a concrete idea for the further course of the day. ([tourismus.regensburg.de](https://tourismus.regensburg.de/service-kontakt-tourist-info/service-in-der-tourist-info))

Brochures, City Maps, and Digital Planning

Another focus is on brochures, downloads, and classic map material. In the brochures & downloads section, visitors can order brochures online or download PDF files. There, among other things, the current breakfast post, tour and opening hours, the children's program, event highlights, and the old town map are available. The offer is supplemented by thematic walks that are intended to make Regensburg experienceable on foot. This is particularly useful for guests who want to create a rough plan for sights, paths, and daily structure either on-site or before their arrival. Especially in a historically dense city center, an up-to-date old town map can make a difference when trying to connect paths, meeting points, and program items sensibly. ([tourismus.regensburg.de](https://tourismus.regensburg.de/service-kontakt-tourist-info/prospekte-downloads))

The digital aids complement the classic paper material very well. Those who like to plan their time in Regensburg with a clear schedule can combine brochures, information on tours, and current program information to gain good orientation even before the first city walk. This is especially helpful for families, short trip guests, and groups, as offers can be compared more quickly depending on interest. The official downloads provide not only data but also inspiration: from culture and history to walks and programs for different target groups. Thus, the Tourist Information becomes a planning center that not only answers but also provides ideas. This saves time and makes the start of the stay more relaxed. ([tourismus.regensburg.de](https://tourismus.regensburg.de/service-kontakt-tourist-info/prospekte-downloads))

Old Town Hall: History and Special Location

The location of the Tourist Information is a decisive part of its appeal. It is located in the Old Town Hall, one of the historically most significant buildings in Regensburg. According to the official Regensburg tourism site, the Old Town Hall was built when Regensburg was elevated to a Free Imperial City in 1245. The oldest part is the 55-meter-high tower. The Reichssaalbau with the Reichssaal was constructed around 1320/1330, and from 1663 the Permanent Diet met here for almost 150 years. The building is thus considered a central place in European history. Therefore, when visiting the Tourist Information, one is not only in a service center but also in a historical environment that is politically and urbanistically extraordinary. ([tourismus.regensburg.de](https://tourismus.regensburg.de/erleben-entdecken/unesco-welterbe-sehenswuerdigkeiten/sehenswuerdigkeiten/altes-rathaus?utm_source=openai))

What is particularly impressive is that the past remains visible and tangible in the Old Town Hall. The official site points out the original preserved cellar area with the questioning chamber, where tours provide insights into the medieval judicial world. Additionally, the late Gothic facade, the pointed arch portal, and the figures of protection and defiance are important landmarks of the city. These details make it clear why the location is so interesting for visitors: the Tourist Information is not located in a neutral office building but in a house that is itself part of the experience. This connection of information and historical atmosphere fits perfectly with Regensburg's character as a UNESCO-influenced old town. ([tourismus.regensburg.de](https://tourismus.regensburg.de/erleben-entdecken/unesco-welterbe-sehenswuerdigkeiten/sehenswuerdigkeiten/altes-rathaus?utm_source=openai))

The surroundings around Rathausplatz also contribute to the special effect. The official tourism site mentions the statue of Don Juan de Austria nearby and refers to one of the first café houses in Germany opposite the historic town hall. This makes it clear that the location should not be viewed in isolation: it is embedded in an urban space that connects culture, history, and everyday life in close proximity. For guests, this is ideal because many impressions can be directly connected from here. Those who use the Tourist Information thus have an excellent starting point to explore the historic center at leisure and gradually immerse themselves in the Regensburg old town. ([tourismus.regensburg.de](https://tourismus.regensburg.de/erleben-entdecken/unesco-welterbe-sehenswuerdigkeiten/sehenswuerdigkeiten/altes-rathaus))

Arrival, Parking, and Orientation in the Old Town

The official service page explicitly mentions bus, train, car, and plane as ways to get to Regensburg and additionally refers to parking options such as park & ride, parking garages, and public parking spaces. This is important for visitors because the city center around the Rathausplatz area is central but has also developed historically. Those arriving by car benefit from checking the parking options in advance and planning the rest of the way on foot. Those coming by train can use the Tourist Information as a first point of contact to orient themselves directly upon arrival. This way, the journey does not become a stress factor but a clearly structured entry into the stay. ([tourismus.regensburg.de](https://tourismus.regensburg.de/service-kontakt-tourist-info))

The Tourist Information is also particularly valuable as an orientation aid in a compact old town. The official brochure page offers an old town map, and the highlights of the tours also start at Rathausplatz. This indicates that the location is deliberately intended as a central meeting point. Those visiting Regensburg for the first time can collect maps and information here and then better assess the paths to sights, tours, or hotels. This is especially practical for a short stay, as the daily route can be planned more efficiently. The Tourist Information thus helps not only on-site but also in deciding how to best explore the old town on foot. ([tourismus.regensburg.de](https://tourismus.regensburg.de/service-kontakt-tourist-info/prospekte-downloads))

Photos, Image Material, and Why a Visit is Worthwhile

The keyword field around photos is important for many users, and this is exactly where the official website provides a meaningful connection point. In the service area, press releases and image material for download are offered. Additionally, the website links to social media channels such as Facebook, Instagram, and YouTube. So, if you are looking for images, impressions, or additional visual information, you will find a good starting point on the official channels. For the Tourist Information itself, this means: it is not only a place of information but also a visually well-documented part of Regensburg tourism communication. This helps with travel planning, as the atmosphere and location can already be better assessed before the visit. ([tourismus.regensburg.de](https://tourismus.regensburg.de/service-kontakt-tourist-info))

The real reason why a visit is worthwhile lies in the combination of service, location, and history. The Tourist Information Regensburg combines practical services such as tickets, advice, and brochures with a location in the Old Town Hall, which itself tells a piece of city history. This makes the place interesting for day visitors, weekend travelers, and groups. One does not only get answers but lands right in one of the most exciting urban spaces of Regensburg. Those who want to understand Regensburg should start here sensibly: first inform, then decide, then go. This way, a short stop at the counter becomes a real starting point for a visit to one of the most historically significant old towns in Germany. ([tourismus.regensburg.de](https://tourismus.regensburg.de/service-kontakt-tourist-info/service-in-der-tourist-info))

Sources:

• Regensburg Tourism GmbH - Service in the Tourist Info
• Regensburg Tourism GmbH - Brochures & Downloads
• Regensburg Tourism GmbH - Old Town Hall
• Regensburg Tourism GmbH - Tour and Opening Hours July 2026
• Regensburg Tourism GmbH - Service, Contact, and Tourist Info